Frequently asked questions
Made from noble stone blocks, the classic StoneLeaf elegantly enhances any space, indoors or out. Its organic appearance reinforces its assertive character.
1. PRODUCTS
Stoneleaf is a sheet of natural stone laid on a fiberglass and resin backing. It is a thin, flexible and solid covering. Stoneleaf can be laid on all types of substrates and for all types of applications. Available in several formats, it can be easily adapted to all types of project.
Translucent is a sheet of natural stone laid on a support of fiberglass and transparent resin to let the light through. It is used in backlighting projects. Translucent is glued to diffusing Plexiglas and requires LED lighting.
Stoneleaf is very thin, between 1.5 and 2mm thick. Depending on the type of stone, there may be differences in thickness.
Thanks to its resin and thinness, Stoneleaf panels can be bent. The bending diameter is 40cm.
Stoneleaf is based in Paris, in the 2nd arrondissement. Our logistics warehouse is based in Touraine. The stone blocks are sourced in India, home to the finest variety of stones.
Our natural stone sheet is resistant up to 120 degrees. Our fire tests are Cs2d0.
Stoneleaf achieves classes R9 and R10.
As sheet stone is made of natural stone, wear is identical to that of a solid block.
Thanks to our high-quality resin, Stoneleaf natural stone sheeting is waterproof. It is necessary to apply a natural stone waterproofing agent to the stone part.
Standard formats are 1220mm x 610mm, 2400mm x 1200mm and 2600mm x1200mm. We can also produce customized products. Please do not hesitate to contact us.
We don't do the cutting.
Our stone sheets are 100% natural. They are produced from blocks of stone available in our quarries. We select stone baths that meet our standards. It is possible to observe differences between blocks of stone.
We do not alter the composition of our stones. We keep it as natural and raw as possible. We can observe different veining depending on the block of stone worked.
Slates are the smoothest stones, although we can find strata on the surface. Mica is the most layered stone, while marble has more roughness.
Large panels can be unrolled using a heat stripper or blowtorch. Go to the "Installation protocol" section on our website.
We offer the right adhesives for your application surfaces. Visit our "Installation protocol" section on our website.
We have a showroom in the heart of Paris, accessible by appointment here. Not in Paris? Order our samples in the "samples" section of our website.
Yes, you can pierce our stone sheets with a wooden tool.
2. INSTALLATION / FITTING / FIELD OF APPLICATION
You can also install Stoneleaf as a wall-mounted unit. See our advice in the "Installation protocol" section of our website.
Stoneleaf is highly heat-resistant. The glue we recommend for installation tolerates a maximum temperature of 90 degrees. You'll need to make sure beforehand that the surface on which you want to glue Stoneleaf doesn't reach a higher temperature.
Once bonded, Stoneleaf is stable, neither shrinking nor expanding. As the surface is natural stone, there is no heat transmission.
Stoneleaf is extremely hard-wearing because it's made of natural stone and fiberglass. Superficial scratches simply rub off. Deeper scratches will mark the stone. We advise you not to cut directly on the stone. Stoneleaf can be laid on the floor in low-traffic areas. Our products come with a ten-year guarantee.
Yes, you can apply here: https: //stoneleaf.fr/service-de-pose/
Being a natural material, Stoneleaf offers optimum resistance to humidity.
Thanks to its composition, no infiltration is possible between the natural stone front and the resin back. Fiberglass in the center of the sheet and resin on the back make the material totally waterproof.
Its application in damp rooms is also made possible by the glue used (Ms Polymère). This glue acts like a mastic and ensures a total seal over the entire glued surface.
In humid areas, a silicone seal will be required at inside corners and shower trays.
We have a wide choice of joint colors to match the color of your stone.
We offer all the products you need to install Stoneleaf. So when you order Stoneleaf, you can also order the appropriate glue, water repellent, silicone sealant and cleaning product. You can also find them here.
Installation on the worktop is not recommended, as certain aggressive liquids such as wine or coffee will leave marks if they stagnate on the stone for too long. On the other hand, it can be used as a kitchen splashback, as the water-repellent protection will do the trick.
You can use our stone sheet inside a sauna, but we recommend applying our water repellent to protect the stone from humidity.
Many successful flooring projects have been carried out in the past, including staircases, but we cannot guarantee its use as a floor covering. Flooring projects are therefore always at the discretion of the installer.
3. SHIPPING
Yes, we deliver all over the world.
Our orders are delivered by DPD or Schenker.
Sizes 2400mm x 1200mm or larger are delivered rolled in 125x40x40cm cartons, while sizes 1220mm x 610mm are delivered flat in 130x80x5cm cartons. Please follow our recommendations for unrolling the panels.
Shipping costs are calculated according to the weight and dimensions of each order. They are displayed in your basket.
Once the order has been sent to our logistics center, you will receive an e-mail indicating that the order has been prepared, followed by an e-mail informing you that it has been dispatched. In the latter e-mail, you'll find the tracking number.
Delivery times are 5 working days for mainland France and 7 working days for Europe. When we don't have the products in stock, the delivery time is 5-6 weeks. Please be careful when entering your product quantities, as the delivery time is updated.
We recommend that you send an e-mail with a photo directly to our customer service department at sav@stoneleaf.fr.
You can change your delivery address until your order has been dispatched. This may delay shipment of your order. Once shipped, any address changes will be billed.
4. SAV
Upon delivery, you must unpack your order in the presence of the delivery person and check that the product delivered corresponds to the order and that no damage is visible before signing the delivery note. In the event of any discrepancies, you must indicate the precise nature of your reservations on the delivery note. These reservations must be handwritten, dated, detailed and signed on the delivery slip. The words "damaged product", for example, are not sufficiently explicit. You should indicate the nature of the damage: breakage, scratches, etc. Similarly, if a delivery error is noted, you must specify the nature of the error: wrong reference, quantity error, etc. (You can refer to our General Terms and Conditions at the bottom of the page for more details).
You may also cancel any product order, without giving any reason, provided it has not already been dispatched. To request an order cancellation, please contact us at contact@stoneleaf.fr or by telephone on 01.43.96.49.59.
You also have a right of withdrawal of 14 (fourteen) working days from receipt of the goods, to make your request to return your order for whatever reason (You can refer to our GTC at the bottom of the page for more details).
If you have any complaints about delivery, please send an e-mail to our team at sav@stoneleaf.fr.
Watch our video here. If your panels are still difficult to flatten, place them near a heat source and heat the uneven parts with a blowtorch.
Find here our cleaning products for natural stone. If you have any problems, please send a photo to sav@stoneleaf.fr.
Don't worry, it's just excess stone. Use our nano anti-stain water repellent to fix the stone.
We do not cover return shipping costs.
5. ORDER
Yes, we're located at 23 Rue de Cléry 75002 Paris, so don't hesitate to make an appointment to meet us.
Please contact us so that we can take a look at the stone baths.
We offer all the products you need to install Stoneleaf. So when you order Stoneleaf, you can also order the appropriate glue, water repellent, silicone sealant and cleaning product. You can also find them here.
To order, visit our e-shop.
You can view your order history in your customer area. You will also receive an order acknowledgement e-mail.
6. MAINTENANCE
To prevent the appearance of various stains (oil, grease, limescale), we recommend the application of a water repellent to stone sheets, which you can find here. This product seals the pores deep down into the stone, ensuring that no liquids can penetrate.
We also offer a cleaning product to remove superficial stains.
When Stoneleaf was founded in 2013, the company's aim was to adopt an ecological and sustainable approach. This commitment has grown stronger over the years and is now fully integrated into the development process.
5 founding principles of our commitments :
Producing a lot with a little: the sheet stone we've developed comes from natural stone blocks. We work our finished product directly on these stone blocks. Because of the fineness of our material, we only need to extract a thin layer of stone for each sheet we produce. As a result, a standard-sized block enables us to produce over 200 m2 of sheet stone. By comparison, with solid stone we would have produced 20 to 30 m2. The raw material is used to its quintessence, without waste.
Choosing the right materials: As natural stone remains the main component of Stoneleaf, we also use resin to extract the stone strata required for production. Our resin is biosourced and derived from renewable resources. We source from within a 200 km radius of our factory to limit transport and carbon footprint.
A material created to last: Because of the quality of the stone and resin we use, our Stoneleaf products are guaranteed for 10 years, so you can enjoy them for as long as you like. We're creating a virtuous, sustainable model for our customers.
Think Eco-responsibility: We encourage our biggest customers to return Stoneleaf materials to the factory once they are no longer needed. We reuse the resin for sample production and crush the stone into powder for finishing and quality control.
Minimizing the impact of transport: We are developing our storage network in several regions of the world to have Stoneleaf materials available as close as possible to our customers, minimizing transport and our carbon footprint. We prioritize sea transport over air.
These founding principles are also supported by the various certifications we have obtained:
Our factory is ISO 9001 and ISO 14001 certified
Our StoneLeaf products are BREEAM INTERNATIONAL and AIR COMFORT GOLD certified
We also comply with the LEED v4.1 protocol for furnishing and building materials
Our products are CE certified
Euroclasses Feu: we comply with European standards and can provide test reports.
